Contact Center
GKCU’s Contact Center is happy to help you during regular business hours. To reach the Contact Center, dial any main branch number, fill out the form below or send us an email.
Contact Center: contactcenter@gkcu.org
ARU "Kraft Talk:" (for account balances & transfers - PIN is last four of SS#): (843) 546-5827
TEXT for Balances: (after enrolling for Virtual Branch): Text BAL to 71806
Georgetown County Main Number: (843) 546-8494
Kingstree/Williamsburg County Local Number: (843) 354-2219
TEXTING SERVICE: “GKCU” to (843)546-5827
UChoose Rewards Questions: 1 (800) 320-5434
Debit Card PIN Updates: 1 (800) 992-3808
GKCU Visa®/Debit Cards
Help with Debit & Credit Cards Call:
Visa® Debit Cards: (843) 546-8494; select option 2
Visa® Credit Cards: (843) 546-8494; select option 3
Visa® Debit Card Disputes: (843) 546-8494; select option 4
Find A Location
Branch Lobby & Drive Thru Hours
| BRANCH | LOBBY HOURS | DRIVE THRU | |
|---|---|---|---|
| FRASER | Mon-Thurs-9am-5pm, Friday - 9am-5:30pm | Mon-Thurs-8:30am-5pm, Friday-8:30am-5:30pm | fraser@gkcu.org | ANDREWS | Mon-Thurs-9am-5pm, Friday - 9am-5:30pm | Mon-Thurs-8:30am-5pm, Friday -8:30am-5:30pm | andrews@gkcu.org |
| KINGSTREE | Mon-Thurs- 9am-5pm, Friday-9am-5:30pm | Mon-Thurs- 8:30am-5pm, Friday-8:30am-5:30pm | kingstree@gkcu.org |
| PAWLEYS ISLAND | Mon-Thurs- 9am-5pm, Friday-9am- 5:30pm | Mon-Thurs- 8:30am-5pm, Friday- 8:30am-5:30pm | pawleys@gkcu.org |
| BOURNE | Mon-Thurs-9am-5pm, Friday-9am-5:30pm | Mon-Thurs-8:30am-5pm, Friday-8:30am-5:30pm | bourne@gkcu.org |
Department Email
| DEPARTMENT | |
|---|---|
| Operations - Debit/Credit Card | operations@gkcu.org |
| Collections | collections@gkcu.org |
| Human Resources | hr@gkcu.org |
| Marketing | marketing@gkcu.org |
| IT | it@gkcu.org |
| Compliance | compliance@gkcu.org |
| Board of Directors | bod@gkcu.org |
| Management Executive Staff | executivestaff@gkcu.org |